Shipping Policy
1. Processing Time
Orders are processed within 1–3 business days after payment is received.
2. Delivery Time
Once shipped, your order typically takes between 5 and 12 business days to arrive, depending on your location.
3. Shipping Costs
Shipping costs are calculated at checkout based on your address and order weight. Free shipping may be offered above a certain purchase amount.
4. Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package in real time.
5. International Shipping
We ship to many countries. Customs fees or local taxes may apply depending on your country of residence and are the customer's responsibility.
6. Shipping Delays
While we do our best to meet stated delivery times, delays beyond our control may occur (customs, weather, carrier). Thank you for your patience.
7. Incorrect Shipping Address
Please double-check your shipping address before placing your order. Enirosa can't be held responsible for packages sent to an incorrect address provided by the customer.
8. Contact Us
For questions about your delivery, contact us at support@enirosa.com or +1 (929) 287-1536.